Sisu Healthcare IT Solutions Recognized for Innovative and Effective Workplace Practices for the Second Year in a Row Receives Prestigious When Work Works Award

Duluth, MN – July 12, 2017

Sisu Healthcare IT SolutionsSisu Healthcare IT Solutions has been honored with a 2017 When Work Works Award for exemplary workplace practices for the second year in a row.
The prestigious When Work Works Award is part of the Society for Human Resource Management’s (SHRM’s) When Work Works project, a national initiative that helps employers become more successful by transforming the way they view and adopt effective and flexible workplaces.

“It really starts with the basics. Sisu puts a lot of effort into market analysis to make sure our team is fairly compensated. We also offer a strong benefits package including sufficient PTO. From there, we continuously reflect on our purpose statement and core values. Values drive an organization’s culture and priorities and provide a framework in which decisions are made. Core values and beliefs are the principles that guide Sisu in how we act with our customers, how we treat one another, and how we work together as a team. Add a flexible and innovative work environment and you have a recipe that creates a family-like culture focused on delivering outstanding customer service while still maintaining a healthy work-life balance,” says Scott Lee, Sisu’s CEO.

The award recognizes employers of all sizes across the country that are excelling at offering a variety of top-rated employee initiatives such as work-life fit policies, flexible scheduling and transition to parenthood programs. The award goes beyond work-life programs and includes initiatives that address the additional evidence-based aspects of effective workplaces, such as opportunities for learning, a culture of respect and trust, and job autonomy.

“Sisu provides information technology services to hospitals that run 24 hours a day, 7 days a week, 365 days a year. Our customers need quick answers, so we must be ready all of the time with fresh eyes and ideas. Empowering employees with flexible work schedules and a healthy responsibility for their individual and collective job functions is critical. The team is always prepared, night and day, to respond to customers’ needs with high energy, strong task ownership and creative ideas, all of which are critical to quick and effective problem solving,” says Kris Olberg, Sisu’s COO.

In applying for the award, Sisu Healthcare IT Solutions was evaluated on factors associated with employee health, well-being and engagement: opportunities for learning; a culture of trust; worklife fit; supervisor support for work success; autonomy; and satisfaction with earnings, benefits and opportunities for advancement.

“Considering that 78 percent of employers report difficulty recruiting employees for highly skilled jobs and 38 percent report difficulty recruiting for entry-level hourly jobs, When Work Works Award winners have leveraged this recognition opportunity to distinguish themselves as exemplary employers that offer new or enhanced options that help them attract and retain top talent,” said Ellen Galinsky, president of the Families and Work Institute, the original creator of this award, and senior research advisor at SHRM.

“These winners have reinvented their workplaces in ways that benefit business and employees alike and are reaping the benefits in terms of employee job satisfaction and retention,” said Cassidy Solis, senior advisor, workplace flexibility, at SHRM.
The award is earned after a rigorous assessment that emphasizes the real-life experiences of employees and incorporates national benchmarks of employer practices from the National Study of Employers and the employee experiences from the National Study of the Changing Workforce. Two-thirds of an organization’s winning score is based on a survey of its employees.

To learn more about the awards, view an interactive map that lists winning organizations by state and a list of winners by name.

Additional information about the When Work Works Award and the When Work Works initiative is available online.

Media: For details and to request an interview, contact

Jill Van Kessel

About Sisu Healthcare IT Solutions

Sisu Healthcare IT Solutions offers IT services and solutions for the healthcare provider segment with a focus on community and rural healthcare organizations, including critical access hospitals.

Sisu delivers the insight, understanding and resources required to provide sustainable IT cost structures and critical access to information—the lifeblood of operational efficiency and clinical decision-making. Sisu’s value is rooted in a long history of helping rural healthcare providers stay independent and remain operational amidst the challenges of skill acquisition, low patient volumes, seasonal populations and increasing IT complexity. Founded in 1997, Sisu recognizes the value of employee engagement and has won the When Work Works award for the past two years in a row. Sisu is a recognized leader in rural healthcare IT consulting and has maintained an exemplary customer satisfaction Net Champion Score. Discover more at

About When Work Works

When Work Works is a national initiative led by the Society for Human Resource Management (SHRM) to help businesses of all sizes and types become more successful by transforming the way they view and adopt effective and flexible workplaces. When Work Works is one of the foremost providers of resources, rigorous research and best practices on workplace effectiveness and flexibility in the nation. The initiative administers the prestigious annual When Work Works Award, which recognizes exemplary employers for creating effective workplaces to increase business and employee success. Visit and follow us on Twitter @WhenWorkWorks.